Policies

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We require 24 hours notice for cancellation and rescheduling. Clients canceling with less than 24 hours notice will be charged 100% of the scheduled treatment price. 

We ask that you arrive at the earliest 10 minutes prior to your appointment to fill out necessary paperwork. The door will be locked when all providers are in service, and reopened 10 minutes before the next appointment.

Children under 18 must be accompanied by a legal guardian, and over the age of 12 to receive spa services. Children must not be left unattended at the spa. If a minor is interested in a massage a legal guardian must be in the same room and the service will 30-60 minutes only. Please give us notice so we can accommodate a same room massage. Failure to comply will result in cancellation upon arrival.

Infants that remain in a carrier are welcome.